Rowen & Wren

Reviews

This company has exceptional customer service. I reached out one time before I placed an order and then again after I had made my purchase. I received kind and timely responses both times. I live in the U.S and will be receiving my order in less than a week from the date I made the purchase. I am a first time customer and I will definitely be ordering again!
over 2 years ago
Outstanding customer service from Cameron at Rowen and Wren. He allowed me to return items slightly outside of the returns time, and then when Yodel temporarily lost my return Cameron was understanding, helpful, flexible and nothing was too much trouble. Probably the best customer service I've had from a company in a long time.
over 2 years ago
I have ordered several items from Rowen & Wren over the years, and every one has been fantastic quality. Customer service is also a level of magnitude above other companies with quick, helpful and personalised responses at all times. I can not fault Rowen & Wren at all and would have no hesitation in recommending them to anyone. An absolute gem of a company and one which I will order from again without hesitation.
over 2 years ago
Great customer service with a personal touch. Respond rapidly to queries or requests, even when sent over a bank holiday. I always have liked the products on offer especially the bathroom and garden products.
over 2 years ago
I purchased a mirror which had a small scratch on it. I sent them an e mail and Becky immediately sent a replacement before I had even returned the damaged one. Absolutely first class customer service .Incidentally, I have bought many beautiful products from them and this was the first item which has been damaged. Fabulous company.
over 2 years ago
Great products and great shopping experience! I am extremely please with all the purchases I made at Rowen & Wren and consider myself a loyal customer. Their collection is extremely well curated.
over 2 years ago
I bought the Ellery Round Dining Table and it is stunning!! I love it so much and have had many compliments on it. The delivery team were very fast, friendly and efficient too
almost 3 years ago
Cushion covers are lovely and the pallete of soft, muted covers works really well in my neutral living room. I love the carefully curated nature of everything on the site.
about 3 years ago
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