DSTV Installations Pretoria East

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Website www.optimaltv.co.za

I'm with Optumal TV for almst 10 years and not for once I have a single problem. Exellent.

I hesitate posting a bad review given that there are so many positive ones. However this is my honest experience: I took my Sony TV in for repairs 2 weeks ago and was told someone would call me within 2 days with a quote or feedback. Did not happen. After 5 days I called and was told they're looking for parts and will call me within 2 days. Again, did not happen. Today, 2 weeks after booking in my TV, I called again to say, hey guys, why is no-one making contact with me? The receptionist even said she'll tell the boss this is not acceptable. The receptionist later called simply to say they cannot fix the TV and I can come and collect it. NOT ONCE was I contacted, as promised, without me first enquiring days after their promised calls. Come on guys, a little effort from your side to simply communicate as undertaken, would have prevented this post.

I wanted a DSTV at my house, so i searched for DSTV Intallation Pretoria. I got the website and contact details for Optimal TV. I Made a booking and they came to do the DSTV Installation. They had friendly staff that set up the booking and the DSTV Installer was great. Alas, there was a problem during the winter time, and something went wrong. I phoned them again, and immediately they came out to help me. The DSTV Repair was fast, they have great Pricing and quality DSTV Products. I received excellent service and I will recommend them to anyone :) ! Thanks OPTIMAL TV!!